We are writing to express our sincere gratitude on the sale of our property. Tian Hong is an outstanding professional and visionary in delivery of marketing strategy and auction campaign. Due to her attentive to detail supervision, our house’s stunning transformation laid a sound foundation for the best possible outcome. Tian Hong’s dedication is beyond expectation. Her constant tireless efforts and sales skills during the campaign were fundamental in securing the best possible offerings. She communicated thoughtfully and was quick in providing feedbacks so that we were updated timely with the pulse of the market. We appreciated it very much. We have no doubt that Tian’s first class performance will continue to bring about superior sales results for many happy clients. Once again, Tian Hong has proved herself the undisputed champion of estate marketing and we have no reservation recommending her to anyone interested in selling their properties.
Dr. Guo and family - 66A Pennant Pde, Epping
Tian was an exceptional agent in all regards, going above and beyond her requirements. Her additional help include: Managing the cleaners. Giving us great suggestions helped us with presenting our home. Tian constantly contacted us regarding any new developments with prospective buyers, amongst other major news and also any concerns or helpful ideas she had regarding our house. She was always very friendly and open to us, spending large amounts of time explaining and thoroughly going through any of our or her own concerns. Her personality and dedication to our property and family was outstanding, and having previous experience with agents elsewhere, far outweighed our expectations on all matters.
At all times during the sale of our house, Tian was very professional and responsive. Her expertise in sales and marketing was very evident. Not only was the sale quick and successful but it was a pleasure to deal with such a professional, experienced, and helpful estate agent who was full of excellent marketing ideas and made herself available whenever we required her help We wish to thank Tian for all her efforts in selling our house. She made excellent suggestions for marketing which we adopted in full and as a result we achieved the top of our valuation at the auction. Initially we chose Tian because of her success in selling the next door house at a great price and we were not disappointed. We are pleased to recommend Tian to anyone who is interested in buying or selling property.
Foonghar Chong & Barrie Alexander - 16A Angus Ave, Epping
A tremendous thank you to Tian for being an exceptionally hardworking agent. We were constantly stressed over issues related to selling the house however Tian has provided us strong advice and support for making our house look its best. Every week she would come early before the house goes on open and make sure that everything was clean and orderly. We were very anxious about the auction and how many people would be interested in buying out house. However, Tian spent much time talking to people interested in buying the house. She often stayed past the set time to talk to patrons even though she was supposed to be at her next property! Tian is clearly a woman that is passionate in her job. She has worked extremely hard and we were really impressed by her dedication. Thank you once again for helping us sell our home after many tiring weeks.
Mr. Feng - 16 Colvin Cres, Denistone East
We have been lucky to have been clients of Tian Hong in selling the old family home as a deceased estate. She has listened carefully through a very stressful and demanding series of circumstances happening in our family. With understanding, empathy and a generous spirit, Tian found many innovative ways to support us in preparing for the sale. She has a thorough knowledge of the area. Always perceptive, caring, positive and bright, she worked with great energy to bring about a fair and satisfying outcome for all involved. Not only have we been very impressed with her ability, we also count her as a good friend.
I am writing this to express my sincere thanks and appreciation of my selling agent of 91 Pennant Pde, Epping. Tian Hong and Richard Xu. Tian and Richard’s effort, professionalism and overall performance certainly got the result I was more than happy with. Over those several months the real estate market was not that good. We needed to choose a good agent to achieve a price we felt happy with. We made the right choice in choosing Tian. Tian was exemplary with her knowledge of the local market and her careful guidance of what needed to be done. We worked closely with Tian, due to her wonderful communication skills. Tian explains her strategies and kept us constantly up to date with progress being made. She used her specific sales technique she soon found suitable buyers for our property. Tian achieved such a fantastic result which makes us so happy. Thanks again Tian and Richard for achieving a wonderful price.
Ms. Zeng - 91 Pennant Pde, Epping
On behalf of Mum and the family, I’d like to take this opportunity to thank you sincerely for the hard work you put into achieving the successful auction result on the 15th February. From day one, you showed a genuine interest in the marketing process on every level and most importantly, regularly communicated with us and followed up on all potential buyers. We knew at every step who the prospective buyers were and felt confident you were in control of ensuring they would be in a position to participate at the auction. The number of bidders and price achieved surpassed our expectations and you played a vital role in the successful outcome. One of the things we appreciated most was that nothing was too much trouble—even securing décor items and flowers when needed! We were on the phone late at night on several occasions and your dedication to achieving a successful sale for the highest price possible no doubt helped make this a reality. Having bought and sold many properties for a living over the years, I can honestly say this was the most professionally handled and least stressful sale of them all! Thanks again for you help and look forward to staying in touch.
Anne Gibson (On behalf of Rosemary, Michelle and the family) - 23/178 Waterloo Road, Marsfield
I would like to thank you for the excellent job you did and for making the experience of selling our home through Ray White Epping a pleasurable one. From our first meeting it was clear to us that you are not only professional but also that you have an extensive knowledge of the local area. Your courtesy, advice and honesty were first class and you kept us informed every step of the way. Our home was marketed well and through the experience and exposure by you and your team we had plenty of interested buyers who attended our open homes. Your knowledge of the buyers and your ability to follow-up each one helped us to secure a great result on Auction Day. Thank you for all of your efforts, you have been WONDERFUL! I would have no hesitation in recommending you to anyone considering selling their home in the area.
Belinda Grava - 124 Pennant Parade, Epping
Selling our house in Epping was very difficult as we only bought our house 10 months ago. We had to sell the house due to relocating overseas. We had a number of local real estate agencies come in and propose how they would approach the sales campaign and quote their services, however only Tian Hong made us believe that our house could be sold for more than $1.8 million. We chose Tian Hong because of her energy, commitment, strategy and unparalleled dedication to achieving the best possible result for her customers. We listened to her and followed her professional strategies and worked with her closely. We are so happy that she sold our house for more than $2 million, $200k more than other agents' predictions, it was really a miracle. We chose Tian Hong not only because of her energy, commitment, strategy and unparalleled dedication to achieving the best possible result for her customers, but also because Tian Hong is the best sales agent for any vendors, and we can't thank her enough. From the start Tian Hong communicated a very clear vision of how she would approach the sales campaign and provided clear direction to the best possible outcome. We are not new to property investment and have gone through a number of sales campaigns both as the sellers and the buyers. It must be said that we did not appreciate the difference a proper presentation and marketing campaign could make until we met Tian Hong. Through the use of very talented interior decorators and photographers and her personal considerable artistic prowess Tian Hong orchestrated a spectacular transformation of our home from something that was ok to something that was stunning. Though the marketing campaign did require some initial investment, the outcome of it outweighed the expenditure by more than two hundred thousands of dollars. We are convinced that without the marketing plan and visual transformation Tian Hong has implemented we would not have been able to achieve that spectacular result. We have to say Tian Hong is the true artist in transforming a home, all her property photos are just simply so much better than others. It goes without saying that Tian Hong’s sales skills are remarkable, she not only can achieve the best possible outcome for the vendor, but the buyers love to work with her as well. For our house, she really went above and beyond all other agents and we are so lucky that Tian Hong is our sales agent. We will have no hesitation using Tian Hong in our future real estate marketing campaigns and we highly recommend her to anyone who is wishing to achieve a very successful result in the sale of their home.
Mr. Leyberov & Ms. Chen - Epping
A thank you to Tian Hong of Ray White Real Estate Epping. Tian made the sale of our home a lot easier than we had expected. She used many personal skills throughout the sale process.Tian was a great communicator. She has a large data base and many social contacts within circles of Australians from many different ethnic backgrounds.We expected a stresses period in our life, however, this was not the case. The sale, progressed along smoothly, with a minimum of fuss. Tian had a determined, directed strategy and stuck to it achieving the best result.One need only look at Tian's record, a 100% clearance rate. That speaks for itself. We are not exaggerating however Tian really had become a friend. We hope we will stay in touch.If you are in need of assistance in selling or buying property in the area, Tian 's local knowledge is beyond question and we highly recommend her to you.
Lee Anne Liang & Han Yan - 131 Vimiera Rd Marsfield
We are very grateful to Ray White Epping for selling our house at Auction. We believe we could not have chosen a better agent. The services of Tian Hong have been outstanding from the start. Tian Hong has advised us in many very helpful ways, particularly in how to present our house best for viewing and open days. We have no hesitation in recommending Tian Hong as an agent who would work very hard indeed in order to achieve the best possible price when selling a property.
Charles E & Margaret Simmonds - 21 Helen Street, Epping
I would like to sincerely thank Tian Hong for her professionalism and enthusiasm in obtaining a fantastic sale price for my property. From the moment Tian first came to inspect my property she showed nothing but professionalism. She never tried to sell herself above other agents in the area and for once it was a godsend to hear someone focus on why they would be able to sell my property based on their own strengths. I particularly appreciated the daily communication from Tian to keep me informed on any developments in the early stages of the marketing campaign. She was always prompt, patient and polite in addressing any concerns I had right through the sales process - even on her day off!!! Regardless of whether you are buying or selling, I would highly recommend Tian as your agent. Her in-depth knowledge of the industry and market, along with her strong work ethic makes her an excellent real-estate agent. I also felt the personal service I received to be exemplary (in an industry such as this it was very refreshing). She is definitely the "go to" person you want on your team.
Margaret Forbes - 28 Thelma Street, Marsfield
I am writing this to express my sincere thanks and appreciation of Tian Hong from Ray White Real Estate Epping.Tian's effort, professionalism and overall performance certainly got the result I was more than happy with.I bought this property , 3 Woodvale Ave two years ago using another agent and sold the property two years later with Tian.Over those two years the real estate market was not that good. We needed to choose a good agent to achieve a price we felt happy with. We made the right choice in choosing Tian. Tian was exemplary with her knowledge of the local market and her careful guidance of what needed to be done.We worked closely with Tian, due to her wonderful communication skills. Tian explains her strategies and kept us constantly up to date with progress being made. She used her specific sales technique she soon found suitable buyers for our property.
Lily & Leo Lee - 3 Woodvale Ave, North Epping
Being a small business owner in the Eastwood area and being always busy, I have finally found the time to sit down and write a 'thank you' to Tian Hong from Ray White Epping .I have known Tian for quite some time and I previously had a unit in the Homebush wet area. I had for a long time wanted to sell my unit, upgrade to a home, especially one in the Eastwood area, closer to my business.I asked Tian's advice. Tian dedicated herself to achieving my needs in regard to sale and buy of property.As Tian herself, had many years ran her own business she understood time restraints on my behalf. Tian was tireless, she directed to keep me informed of important developments without being intrusive. Tian and I are till genuine friend. She has become extremely accomplished business woman real estate being her passion. I recommend Tian without hesitation. She is a trusting hard worker who seems to be constantly available day and night.
Jessie Chen - 59 Balaclava Road, Eastwood